Starter Pack

For $29, the Starter Pack gives you:

• a 60L Impact Bag;
• your first Regular Pickup (up to two shopping bags or 60L);
• our 30-day 'Recycle & Declutter' challenge.

After your first Pickup you move onto the Monthly plan at $19 every 4 weeks. The Starter Pack is for first-time customers only. Full terms: our terms and conditions.

You don't need to: we book your first Pickup for you, usually 3 to 4 weeks after your bag arrives, so you have time to fill it. We send you reminders before the day. Your Starter Pack Pickup credit is valid for 100 days.

If the date doesn't suit you, change it in your account at no charge until 2pm the day before (Sydney time) (how to reschedule). The Pickups on your plan after that are scheduled automatically too.

1. Check your email for the 30-day 'Recycle & Declutter' challenge (you can also download it). It takes you step by step through your home.
2. Fill your Impact Bag. We collect everything, as long as it’s not wet, organic or dangerous (what we pick up).
3. Leave the bag out on your Pickup day (how to prepare your Pickup).

Your 60L Impact Bag holds the same as a Regular Pickup.

After your first Pickup you move onto the Monthly plan automatically: one Pickup every 4 weeks, up to two shopping bags or 60L (one full Impact Bag), for $19. Each Pickup is scheduled for you, so there is nothing to book.

There is no lock-in: you can skip a Pickup, or pause or cancel your plan (how to pause or cancel).

The Starter Pack is non-returnable and non-refundable, except if your bag doesn't arrive within 30 days of purchase, arrives faulty, or your first Pickup doesn't happen.